Stone River Elearning – Customer Service
Original price was: $49.00.$20.00Current price is: $20.00.
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Description
Buy Stone River Elearning – Customer Service Course at esyGB. You will have immediate access to the digital downloads in your account or your order email.
Stone River Elearning – Customer Service
“It takes months to find a customer, one second to lose one.” – Vince Lombardi
Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company. Our Customer Service course sets you up to:
- Evaluate and anticipate different types of customer interactions
- Master in-person and over-the-phone clientele management
- Handle irate customers and reading stress-triggering situations and determining the best outcome
- Go the extra mile for customers by attaining remarkable comprehension levels of Emotional Intelligence and Psychology of Human Functioning
- Deal with situations in a holistic approach
It’s time to speak the customer’s language with our time-tested customer service strategies. Sign up today.
Course Curriculum
- Getting Started (1:11)
- Who We Are and What We Do (7:01)
- Who We Are and What We Do Case Study (0:29)
- Module Two: Review Questions
- Establishing Your Attitude (8:44)
- Establishing Your Attitude Case Study (0:48)
- Module Three: Review Questions
- Identifying and addressing customer needs (8:48)
- Identifying and addressing customer needs Case Study (0:42)
- Module Four: Review Questions
- Generating Return Business (7:04)
- Generating Return Business Case Study (0:39)
- Module Five: Review Questions
- In-Person Customer Service (5:54)
- In-Person Customer Service Case Study (0:39)
- Module Six: Review Questions
- Giving Customer Service Over The Phone (6:48)
- Giving Customer Service Over The Phone case Study (0:33)
- Module Seven: Review Questions
- Providing Electronic Customer Service (5:44)
- Providing Electronic Customer Service Case Study (0:30)
- Module Eight: Review Questions
- Recovering Difficult Customers (6:53)
- Recovering Difficult Customers Case Study (0:35)
- Module Nine: Review Questions
- Understanding When to Escalate (5:33)
- Understanding When to Escalate Case Study (0:33)
- Module Ten: Review Questions
- Ten Things You Can Do to WOW Customers (2:40)
- Ten Things You Can Do to WOW Customers Case Study (0:30)
- Module Eleven: Review Questions
- Closing (0:20)
Sale Page: https://stoneriverelearning.com/p/customer-service
Archive: https://archive.ph/wDtq9
Delivery Method
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Buy the Stone River Elearning – Customer Service course at the best price at esy[GB]. Upon completing your purchase, you will gain immediate access to the downloads page. Here, you can download all associated files from your order. Additionally, we will send a download notification email to your provided email address.
Unlock your full potential with Stone River Elearning – Customer Service courses. Our meticulously designed courses are intended to help you excel in your chosen field.
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Is it secure? to Use of?
- Your identity is kept entirely confidential. We do not share your information with anyone. So, it is absolutely safe to buy the Stone River Elearning – Customer Service course.
- 100% Safe Checkout Privateness coverage
- Communication and encryption of sensitive data.
- All card numbers are encrypted using AES with a 256-bit key at rest. Transmitting card numbers occurs in a separate hosting environment and does not share or store any data.
How can this course be delivered?
- After your successful payment this “Stone River Elearning – Customer Service course”, Most of the products will come to you immediately. But for some products were posted for offer. Please wait for our response, it might take a few hours due to the time zone difference.
- If this occurs, please be patient. Our technical department will process the link shortly after, and you will receive notifications directly via email. We appreciate your patience.
What Shipping Methods Are Available?
- You will receive a download link in the invoice or YOUR ACCOUNT.
- The course link is always accessible through your account. Simply log in to download the Stone River Elearning – Customer Service course whenever you need it.
- You only need to visit a single link, and you can get all the Stone River Elearning – Customer Service course content at once.
- You can choose to learn online or download for better results, and you can study anywhere on any device. Please ensure that your system does not enter sleep mode during the download.
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- We promptly update the status of your order after your payment is completed. If, after 7 days, there is no download link, the system will automatically process a refund.
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